KCB and Airtel Money in merchant payments deal

KCB Bank Kenya and Airtel Money Kenya officials during the signing of the partnership at KCB Kenya Headquarters in Nairobi on Wednesday. Photo/Courtesy

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By Jabali Media

KCB Bank Kenya and Airtel Money Kenya Limited have announced a partnership where Airtel Money customers will now be able to make payments directly to KCB merchants’ tills through the Lipa Na KCB service.

KCB Bank Kenya Managing Director, Annastacia Kimtai noted that the move is part of the Bank’s promise anchored on creating an efficient payments ecosystem that will be instrumental in accelerating financial inclusion.

“Reaching critical mass will require mobile money ecosystems to become more dynamic and productive and such a move will enable us to scale our offering while giving customers the freedom to empower themselves,” Kimtai said.

Airtel Money Managing Director Anne Kinuthia-Otieno, attributed the partnership to the evolution of mobile money interoperability, which now provides customers with limitless choices for conducting their mobile transfers and payments.

“We are thrilled about our partnership with KCB, which allows our customers to seamlessly transact through their Airtel Money wallets. This collaboration underscores Airtel Money’s ongoing commitment to improving customer experience and promoting financial inclusion through innovative partnerships. With the integration of Lipa na KCB into Airtel Money's ecosystem, customers now have greater flexibility and convenience in paying for goods and services,” she stated.

To access the new payment option, registered Airtel Money customers need to follow these steps:

USSD Journey:

1. Dial *334#

2. Select "Paybill and Till Payment"

3. Select Paybill

4. Select Airtel Paybill (including bank paybills)

5. Enter Paybill number: 522533

6. Enter Account Number as displayed at the merchant’s outlet

7. Enter Amount

8. Enter PIN to confirm the transaction

App Journey:

1. Launch the My Airtel App - https://bit.ly/keAPP

2. Select "Paybill"

3. Choose "Airtel Paybill"

4. Enter Paybill number: 522533

5. Enter Account Number as displayed at the merchant’s outlet

6. Enter Amount

7. Enter PIN to confirm the transaction