By Jabali Media
Cabinet Secretary (CS) for Public Service and Human Capital Development Justin Muturi has assured Kenyans of improved service delivery, especially at Huduma Centres across the country.
Speaking on Friday when he visited the Kisumu Huduma Centre located at the Prosperity Building, the former Attorney General said he witnessed a high sense of dedication of the staff in meeting the needs of the public.
While they are making great strides, the former National Assembly Speaker said, he recognizes the fact that there are still a few challenges along the way.
“Rest assured, we are already working to resolve these issues, ensuring that Kenyans continue to experience seamless, efficient, and improved service delivery,” added Muturi.
“Our goal is to elevate the standard across all Huduma Centres as we strive for a more efficient and accountable public service.”
The CS encouraged Huduma Kenya officers countrywide to offer their service with a smile, passion, and courtesy.
“It's important that as we deliver services to Mwananchi, we do so with the utmost efficiency and a human touch, ensuring every Kenyan is treated with dignity and respect.”
From Kisumu, the CS proceeded to Homabay County for another visit to the Huduma Centre and the National Youth Service (NYS).
He started his tour by paying a courtesy call on Homabay governor Gladys Wanga at her office, with their meeting centering on enhancing public service delivery and exploring collaborative initiatives to better serve Kenyans.
The Huduma Kenya Service Delivery Program (HKSDP), is a Kenya Vision 2030 flagship project established via the Kenya Gazette Notice No. 2177 of 4th April, 2014.
The program has the mandate of among others, to transform public service delivery in order to ensure access to efficient, effective and citizen-centric services through One-Stop-Shop platforms, otherwise known as Huduma Centres.
Huduma Kenya has operationalized and manages over 57 Huduma Centers across the 47 Counties.
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CS Muturi assures Kenyans of improved service delivery
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